FAQs
What makes Vital Pet Meals different?
We use natural, high-quality ingredients with no artificial preservatives, fillers, or harmful chemicals. Our formulas are inspired by veterinary science to support real health benefits like digestion, immunity, joint care, and skin wellness.
Are your products safe for all breeds and ages?
Yes. Our supplements and treats are suitable for all dog and cat breeds. For puppies, kittens, seniors, or pets with medical conditions, we recommend checking serving size and consulting your vet if needed.
Do your supplements really work?
Our products are made with proven ingredients such as probiotics, omega-3, glucosamine, and essential vitamins that support targeted areas like gut health, joints, skin, coat, teeth, and immunity. With regular use, most pets show improvement within 2–6 weeks, depending on their condition and diet.
Are your products grain-free or allergen-safe?
Many of our treats and supplements are grain-free, soy-free, and low-allergen. We focus on clean, simple ingredient lists that are gentle on sensitive stomachs.
How do I store the products?
Store in a cool, dry place, away from direct sunlight. Keep the container sealed after every use to preserve freshness and flavor.
How long does shipping take?
Shipping usually takes 5–12 business days, depending on your location. You will receive tracking details once your order is shipped.
What if my pet doesn’t like it?
We offer a customer-first satisfaction approach. If your pet refuses the product or you are unhappy, contact us within 30 days and we will make it right.
Can I give multiple supplements at the same time?
In most cases, yes — our formulas are designed to be safe together, such as probiotics + allergy support or joint care + skin care. However, if your pet is on prescription medication, ask your veterinarian first.
How do I contact support?
You can reach us anytime at support@vitalpetmeals.com or through our Contact Us page. Our team is happy to help with questions about products, orders, serving sizes, or recommendations.